ITIL 4 takes a holistic approach to building and modifying technology-enabled services from demand to value. The Create, Deliver and Support (CDS) course is about utilizing service management, adapting and adopting best practices, and using the ITIL service value system (SVS) framework to facilitate value co-creation in organizations. The CDS course provides practical guidance for those who work within the broad scope of technology-enabled services. CDS also provides clear guidance on how t ...

Tento kurz pokrývá hlavní činnosti správy služeb a rozšiřuje současný rozsah ITILu tak, aby zahrnoval vytváření služeb. Tento kurz se zaměřuje na integraci různých toků vytvářejících přidané hodnoty a jejich aktivit za účelem vytvoření, dodávky a podpory produktů a IT služeb a zároveň zahrnuje podpůrné postupy, metody a nástroje. Tento kurz také zahrnuje sledování výkonnosti IT služeb a umožňuje odborníkům pochopit kvality IT služeb a metody jejich zlepšování. Kurz dále odborníkům v oblasti ...

Tento kurz poskytuje účastníkům praktické dovednosti potřebné k vytvoření učící se a zlepšující se IT organizace se silným a efektivním strategickým směrem. Kurz se zabývá vlivem a dopadem agilních a štíhlých způsobů práce a tím, jak je lze využít ve prospěch IT organizace. Poskytne odborníkům praktické nástroje plánování a poskytování neustálého zlepšování. Tento kurz pokrývá jak praktické, tak i strategické prvky. Cílová skupina Vedoucím IT Procesním vlastníkům [l ...

The adoption of ITIL as the most widely used guidance in the world on IT and service management continues with ITIL 4. It ensures continuity with existing ways of working (where service management is already successful) by integrating mode> and emerging practices with established and proven know-how. ITIL 4 also helps individuals and organizations see the benefits of new methods and move toward using them with confidence, focus, and minimal disruption. ITIL 4’s holistic approach raises the ...

Tento kurz ukazuje, jak fungují digitální organizace a digitální provozní modely ve vysokorychlostních prostředích. To pomáhá organizacím připravujícím se na digitální transformaci, aby fungovaly podobně, jako úspěšné technologické organizace. Tento modul zahrnuje použití pracovních postupů, jako je Agile a Lean, a technických postupů a technologií, jako je cloud, automatizace a automatické testování, se zaměřením na rychlé dodání produktů a služeb s cílem získat maximální hodnotu. ITIL4 Spe ...

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The course covers the best practice framework of ITIL 4 at a foundational level. Students lea> about the service value system (SVS), the four dimensions of service management, the service value chain, the 7 guiding principles, and service management practices. ITIL 4 is a non-prescriptive, industry best practice providing a vendor-neutral, technology-agnostic framework to address service management challenges by reshaping much of the established ITSM practices in the wider context of custo ...

Tento kurz poskytuje účastníkům praktické dovednosti potřebné k vytvoření učící se a zlepšující se IT organizace se silným a efektivním strategickým směrem. Kurz se zabývá vlivem a dopadem agilních a štíhlých způsobů práce a tím, jak je lze využít ve prospěch IT organizace. Poskytne odborníkům praktické nástroje plánování a poskytování neustálého zlepšování. Tento kurz pokrývá jak praktické, tak i strategické prvky. Cílová skupina Vedoucím IT Procesním vlastníkům [l ...

Study points for the exam To help you prepare, review the exam objectives which highlights the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates for the Red Hat Certificate of Expertise in Server Hardening should be able to perform the following tasks: Identify Red Hat Common Vulnerabilities and Exposures (CVEs) and Red Hat Security Advisories (RHSAs) and selectively update systems based on this information Verify package security and validity Identify and employ standards-based practices for configuring file system security, create and use encrypted file systems, tune file system features, and use specific mount options to restrict access to file system volumes Configure default permissions for users and use special file permissions, attributes, and access control lists (ACLs) to control access to files Install a * The following audiences may be interested in earning the Red Hat Certificate of Expertise in Server Hardening: System administrators responsible for standards-compliant security on Red Hat Enterprise Linux systems System administrators responsible for security on Red Hat Enterprise Linux systems or who wish to harden systems beyond default configurations RHCEs who wish to ea> Red Hat Certified Architect (RHCA). Study points for the exam To help you prepare, review the exam objectives which highlights the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates for the Red Hat Certificate of Expertise in Server Hardening should be able to perform the following tasks: Identify Red Hat Common Vulnerabilities and Exposures (CVEs) and Red Hat Security Advisories (RHSAs) and selectively update systems based on this information Verify package security and validity Identify and employ standards-based practices for configuring file system security, create and use encrypted file systems, tune file system features, and use specific mount options to restrict access to file system volumes Configure default permissions for users and use special file permissions, attributes, and access control lists (ACLs) to control access to files Install and use intrusion detection capabilities in Red Hat Enterprise Linux to monitor critical system files Manage user account security and user password security Manage system login security using pluggable authentication modules (PAM) Configure console security by disabling features that allow systems to be rebooted or powered off using bootloader passwords Configure system-wide acceptable use notifications Install, configure, and manage identity management services and configure identity management clients Configure remote system logging services, configure system logging, and manage system log files using mechanisms such as log rotation and compression Configure system auditing services and review audit reports Use network scanning tools to identify open network service ports and configure and troubleshoot system firewalling As with all Red Hat performance-based exams, configurations must persist after reboot without intervention. Scores and reporting Official scores for exams come exclusively from Red Hat Certification Central. Red Hat does not authorize examiners or training partners to report results to candidates directly. Scores on the exam are usually reported within 3 U.S. business days. Exam results are reported as section scores. Red Hat does not report performance on individual items, nor will it provide additional information upon request. Prerequisites Be a Red Hat Certified System Administrator (RHCSA) or have comparable wor ...

Study points for the exam To help you prepare, review the exam objectives which highlights the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates should be able to perform the tasks listed below: Configure a high-availability cluster, using either physical or virtual systems, that: Provides a service fail-over between the nodes Provides a preferred node for the service Selectively fails over based on node characteristics Manage logical volumes in a clustered environment such as: Create volumes and volume groups that are available to all members of a highly-available cluster Create snapshots of logical volumes Configure a GFS file system to: Meet specified size, layout, and performance objectives Support file system quotas Configure iSCSI targe * Experienced Linux ® system administrators responsible for the planning, deployment, and management of more than 1 physical or virtualized server An RHCE interested in earning a Red Hat Certificate of Expertise or RHCA credential Study points for the exam To help you prepare, review the exam objectives which highlights the task areas you can expect to see covered in the exam. Red Hat reserves the right to add, modify, and remove exam objectives. Such changes will be made public in advance. Candidates should be able to perform the tasks listed below: Configure a high-availability cluster, using either physical or virtual systems, that: Provides a service fail-over between the nodes Provides a preferred node for the service Selectively fails over based on node characteristics Manage logical volumes in a clustered environment such as: Create volumes and volume groups that are available to all members of a highly-available cluster Create snapshots of logical volumes Configure a GFS file system to: Meet specified size, layout, and performance objectives Support file system quotas Configure iSCSI targets and initiators Manage device configuration using udev Create and manage Red Hat Storage based clusters including: Creating distributed clusters Creating replicated clusters Implementing and utilizing appropriate file systems As with all Red Hat performance-based exams, configurations must persist after reboot without intervention. Scores and reporting Official scores for exams come exclusively from Red Hat Certification Central. Red Hat does not authorize examiners or training partners to report results to candidates directly. Scores on the exam are usually reported within 3 U.S. business days. Exam results are reported as section scores. Red Hat does not report performance on individual items, nor will it provide additional information upon request. Prerequisites Holding a current RHCE certification is recommended. Have Red Hat Enterprise Clustering and Storage Management (RH436) or equivalent experience. Understand that real-world system administration experience is also an important aspect of preparation for the exam. Review exam objectives for the Red Hat Certificate of Expertise in Clustering and Storage Management Exam. Recommended courses RH436 - Red Hat High Availability Clustering ...