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The adoption of ITIL as the most widely used guidance in the world on IT and service management continues with ITIL 4. It ensures continuity with existing ways of working (where service management is already successful) by integrating mode> and emerging practices with established and proven know-ho...
Cílová skupina Senior IT leaders and executives Managers, supervisory staff and team leaders IT professionals who require a deeper understanding of ITIL 4 publications, and how ITIL 4 concepts and activities can be implemented to enhance the quality of IT service management within an orga... Senior IT leaders and executives Managers, supervisory staff and team leaders IT professionals who require a deeper understanding of ITIL 4 publications, and how ITIL 4 concepts and activities can be implemented to enhance the quality of IT service management within an organization IT profe... Zpět ke kurzu
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