Hledat školení | Registrace Školícího střediska |
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Mám zájem o budoucí termín kurzu |
Školení ITIL4 Foundation + Exam |
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NEZÁVAZNÁ PŘIHLÁŠKA: |
The course covers the best practice framework of ITIL 4 at a foundational level. Students lea> about the service value system (SVS), the four dimensions of service management, the service value chain, the 7 guiding principles, and service management practices....
Audience Business managers, business process owners, or any business person interfacing with IT organizations Individuals new to ITIL, who require a fundamental overview of the ITIL 4 framework and how to apply service management concepts to create value for customers IT professionals already... Business managers, business process owners, or any business person interfacing with IT organizations Individuals new to ITIL, who require a fundamental overview of the ITIL 4 framework and how to apply service management concepts to create value for customers IT professionals already working wit... Prerequisites Additional study time outside of the class is required to prepare for the certification exam. Following courses ITIL4 Specialist Create, Deliver & Support ITIL4 Specialist Drive Stakeholder Value ITIL4 Specialist High Velocity IT ITIL4 Strategist Direct. Plan & Improve ITIL4 Leader Digital & IT Strategy Accreditation Společnost HEWLETT-PACKARD s.r.o. (HPE) je akreditovánou tréninkovou organizací pro ITIL®. Zpět ke kurzu |